Did you know that Americans lost $10 billion to phishing scams and other fraud in 2023? That’s 13.6% more than in 2022. Every day, thousands of people in the U.S. fall victim to fraudulent emails, texts, and calls from scammers pretending to be a bank. Victims of phishing attacks can lose hundreds, even thousands of dollars.

To help combat the toll that phishing is taking on consumers, Anchor D Bank is joining the American Bankers Association and thousands of banks across the country to promote an industry-wide consumer awareness campaign called #BanksNeverAskThat. Using humorous and engaging videos, social media posts and other material, the #BanksNeverAskThat campaign seeks to turn the table on fraudsters by empowering consumers to spot bogus bank phishing scams.

To learn more about the campaign, visit the consumer landing page at BanksNeverAskThat.com. At that website, you will find an interactive game, a scam quiz, videos, phishing red flags and tips. To reach a broader audience, we’re now offering a Spanish language version of the website and other consumer resources.

Here are a few Pro Tips to get started:

Fraudulent texts and emails often have typos. Real banks use spell check.

Got an email, text, or phone call that claims to be from your bank, but is asking for your PIN or Password? #BanksNeverAskThat Just hang up and call the number on the back of your card.

Scam emails, texts, and calls may pressure or even threaten you to respond. #BanksNeverAskThat Just ignore them, and call your bank directly.

See if you can spot other scams by taking this quiz:

Learn more Pro Tips and the red flags of phishing scams below.

Would your bank call you to verify your password? Nope. #BanksNeverAskThat. Just hang up, and call the number on the back of your card. Learn more about phishing scams and play the new ‘Scam City’ game: