Frequently Asked Questions

Is there a fee to My Credit Manager?

No! This is a free product for Anchor D Bank customers.

Will my credit score be affected by enrolling?

My Credit Manager is considered a soft inquiry and does not affect your credit score.

How often is my credit score updated?

Your credit score updates every 30 days.

How do I access My Credit Manager?

Customers will find the Credit Score tile in digital and mobile banking. They can click the ‘Learn More’ link to begin the enrollment process.

What should I do if some information is incorrect?

If you see information in your credit report that you think is incorrect, please dispute this with the creditor or the bureaus.

Why is my credit score different than other credits reports?

Each credit bureau (Equifax, Experian, and TransUnion) uses a different model to calculate a credit score. Financial institutions and companies that provide your credit score use different methods.